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| AID Consumer Brochures |
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| The Arkansas Insurance Department takes very seriously its mission of “consumer protection.” We believe part of that mission is carried out when consumers are equipped to make informed decisions. The following brochures are designed to provide basic information. If you have any questions or need additional information, please contact our Consumer Services Division at 1-800-852-5494, or email us at insurance.consumers@arkansas.gov. |
To request a printed copy of a brochure listed below, please click here. |
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A Shopper's Guide to Cancer Insurance (NAIC) Information on how a cancer policy works, its limitations and requirements. |
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Arkansas's Health Insurance
Portability and Accountability Act ("HIPAA")
Provides a summary of Arkansas's HIPAA and a list of related laws. |
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Automobile Insurance
Lists and explains the types of coverage that are available, explains how to file a claim, and how to shop for automobile insurance. |
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Basic
Shopping Tips for Insurance Consumers
Provides general shopping tips to use when purchasing life, health, or property and casualty insurance. |
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Buying
Viatical Settlements
Helps consumers understand the buying of viatical settlements and how the coverage works. |
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Choosing
An
Insurance Agent Explains the different types of agents and provides some basic tips to use when selecting an agent. |
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COBRA
Explains who is and who is not covered under COBRA, the length of coverage, qualifying events, and notice requirements. |
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Consumers Guide to Home Insurance (NAIC) Provides homeowners, renters and mobile homeowners with the information they need to purchase the correct coverage for their property. |
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Eagle Mediation Program
Mediation is an informal and voluntary process designed to help you resolve a dispute with your insurance company. The mediator is someone from the Department specially trained to assist you in coming to an agreement. |
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Helpful Tips for Before and
After the Storm
Designed to help you understand the storm coverage you need before the storm, and what to do to protect your interests after the storm. |
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Tipo al
Comprar Seguro para Clientes en Arkansas
Provides some basic information and definitions of Life Insurance, Group Health Insurance, Automobile Insurance, and Homeowner Insurance. |
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Inventory Checklist
Lista de Inventario Homeowners, are you prepared? An inventory checklist designed to assist you in preparing a list of all your household possessions. |
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Life Insurance Buyer's Guide (NAIC) Explains the basic types of life insurance, addresses how much insurance you need, provides definitions for policy terms, and how to find a good value in life insurance. |
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Information and tips
tailored to the unique challenges faced by U.S. military personnel and
their families when purchasing life insurance.
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Vendiendo su
Póliza de Seguro de Vida: Entendiendo Life Settlements
Explains basic life settlements and your options concerning selling your life insurance policy. |
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Selling Your
Life Insurance Policy: Understanding Viatical Settlements
Vendiendo su Póliza de Seguros de Vida: Entendiendo los Viatical Settlements Explains basic viatical settlements and the options you have concerning the sale of your life insurance policy. |
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Understanding How Insurers
Use Credit Information
Entender Como Compañias De Seguros Usan Informacion De Credito Explains why and how
insurers use credit information, how your credit history affects your
insurance premiums, and potential ways to improve your credit score.
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Explains the four basic
parts of an insurance contract, the exclusions that take away coverage,
and the conditions that must be met in order for coverage to apply when
a loss occurs.
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Designed to answer questions
most commonly asked about settling disaster-related homeowners
insurance claims
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