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Public
Employee Claims Division Phone: (501) 371-2700, (866) 278-8066 Fax New Workers’ Comp. Claims
Only: (501) 371-2733 Fax:
(501) 371-2724 Email: insurance.pecd@arkansas.gov |
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"To administer the workers’ compensation program for
state government by providing service that results in accurate application of
the Arkansas workers’ compensation laws and regulations so that all customers
of this division are served in a fair and efficient manner." Under the
provisions of Act 809 of 1979, as amended by Act 929 of 1981, the Public
Employee Claims Division is the agency responsible for the investigation,
determination, payment, management, and administration of the approximately
2,828 workers’ compensation claims filed each year by state employees. Where not
otherwise excluded by reason of a privately written policy for workers’
compensation liability, the State of Arkansas provides workers’ compensation
benefits protection to the employees of state agencies, colleges and
universities, vo-tech schools, and boards and commissions. Workers’
compensation coverage is also provided for the emergency services volunteer
workers who are accidentally injured while performing services under the call
and supervision of the State of Arkansas or the chief executive officers of
the political subdivisions thereof. Claims
Management The division
operates the state’s multimillion dollar claims office with a staff of
twenty-four (24) personnel. Nine (9) personnel are directly responsible for
the investigation, determination, and management of the claims. Support staff
make up the remainder of personnel. In addition to
their claim management responsibilities, the claims managers provide
technical assistance to the public employers and their employees. They hold
workshops and seminars across the state as needed to help and assist the
public employers in their timely reporting of job-related injuries and the
employees in reporting their claims. PECD is leading
an effort to identify state agencies that have extraordinarily high numbers
of injuries. Once identified, PECD, in cooperation with the Arkansas
Department of Labor and Arkansas Rehabilitation Services is coordinating
safety training, workplace redesign recommendations, and supervisor training.
The goal behind these efforts is to assist agencies in accident prevention,
as well as early return to work of individuals who have sustained on the job
injuries. Also, training is provided to supervisors in order to give specific
information as to their direct role in the workers’ compensation process.
With emphasis on these areas it is believed that the employees of Arkansas
State government will be able to work safer and smarter with a minimum amount
of time in the workers’ compensation system. Just as private insurance carriers and other
self-insured employers, PECD is subject to the rules and regulations of the
Arkansas Workers’ Compensation Commission. The Public Employee Claims
Division of the Arkansas Insurance Department is an agency that is separate
and apart from the Arkansas Workers’
Compensation Commission. |
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