These courses can be studied through the links on this website, downloaded and studied offline, or printed out and studied. All courses are in PDF format.

Exams are completed online through the SHIP-TA Technical Assistance Center Online Counselor Certification

Tool (OCCT).

Choose the topic courses and it takes you to the courses.

The four pre-training courses, including successful completion of exams, must be completed prior to attendance of the in-person and/or ZOOM training sessions.

After completion the AR SHIIP Medicare education coordinators will schedule ZOOM and/or in-person Medicare trainings.

Counselors may also find the AR SHIIP TOOLKIT helpful while studying the pre-training courses. It is available as a PDF at